Actionhobby.ca as a business will, from time to time adopt policy on various business matters.

All revelant policy(s) will be published here for public reference as they are developed - anyone having concern or question regarding statements made or on matters not addressed herein, are invited to contact us at: info@actionhobby.ca

Doug & Donette Hyslip - owners


Actionhobby.ca does not retain any customer's personal / credit information beyond the term of the specific business transaction initiated by the customer.

While customers are invited to voluntarily register only their email addresses for the specific purpose of being notified of store promotions - such information is considered confidential and will not be deliberately sold, shared or otherwise released to any other person, business, agency or association.

Any information provided by a customer or business associate will be promptly deleted or similiarly destroyed upon direct request for such action - info@actionhobby.ca


Actionhobby.ca advises that by accessing and browsing this website, you accept, without limitation or qualification, all policies, terms, conditions and notices outlined herein.

Actionhobby.ca assumes no liability or responsibility for any errors or omissions in the content of this website nor will it assume liability for any incidental or direct loss, or punitive damages arising out of your access to, or use of this website.

While you may download material or information for personal use, be advised that actionhobby has not reviewed all sites linked to this website and is not responsible for the contents and/or terms and conditions of any off-site pages - and while linked sites are provided solely for your convenience, you link to such pages at your own risk.

Terms & Conditions - revised 2018.08.24

Actionhobby.ca takes pride in their business ethic and strives to serve their customers as they themselves would wish to be served. The following statements of terms and conditions are presented here simply as a matter of good business practice and are purposely arranged in alphabetical order for the convenience of our customers locating particular information. Should you have questions about these or other matters, please contact us - info@actionhobby.ca

Business Ethic

Actionhobby.ca strives to be honest, forthcoming and fair in business transactions within both the industry and the marketplace.

Consignment Sales

Actionhobby.ca offers select pre-owned new and used modelling product for sale "as-is" and at a price set by the owner - the sale price of these goods includes a taxable service fee by Actionhobby.ca

Consignment agreements with the owners allow Actionhobby.ca to reduce prices on such items by a minimum of ten percent (10%) every three (3) calendar months until sold, or recovered by the owner.


Actionhobby.ca prides itself on its business ethic and will make any reasonable effort to satisfy the customer. Any legal dispute arising would be governed by the provincial laws of Alberta, Canada.

Gift Certificates

Actionhobby.ca offers this interim purchase alternative in good faith, but would prefer that the certificate issued be redeemed for merchandise within twelve (12) months following the purchase of the certificate.


In the interest of safety, Actionhobby.ca encourages consumers to first read and abide by all manufacturer's instructions / warnings provided with the product purchased. Should the buyer not agree with the manufacturer's conditions as outlined, they are to return the product unused to the place of purchase. Any attempt by the buyer to proceed with using the product is to be considered as the buyer accepting all risks associated with the product.

Limits of Responsibility

Buyers are directed to carefully abide by all manufacturer instructions / warnings as Actionhobby.ca accepts no responsibility for any property damage and/or personal injury arising from the buyer's use of any product once sold.

Mail Orders

Action Hobby no longer offers mail order service.


Actionhobby.ca is an independent brick & mortar hobby shop and its merchandise prices must, of necessity, cover the considerable expenses of a store front operation.

Our goal is competitive pricing and exceptional personal service - believing modelling is not just about price, but about being successful and having fun.

Actionhobby.ca typically updates its prices daily on its website catalog for the convenience of its customers - but the customer needs know that such prices are subject to change without notice.

Prices quoted for out of stock items or special order items are current only on the day requested and are subject to possible change at a later date.


Although Actionhobby.ca may, from time to time, choose to offer special pricing events and/or contests, the terms and duration of such promotional events are wholly at the discretion of Actionhobby.ca


Actionhobby.ca is not obligated to accept the return of any item once sold.

Returns Actionhobby.ca chooses to accept are subject to a 10% re-stocking fee. Such items must be properly re-packaged, complete and suitable for resale as new goods having never been assembled, altered, or used by the customer.


Actionhobby.ca reserves the right to amend, revise or add to these Terms & Conditions from time to time as they deem necessary.

Special Orders

A non-refundable 50% deposit is required at the time of a special order.

While Actionhobby.ca will work with the customer to resolve perceived issues with a special order, Actionhobby.ca will not accept outright return of any product special ordered by the customer, nor will it accept responsibility for any shipping charges associated with the delivery of the product to the customer, or return of the product to the manufacturer on behalf of the customer.


All merchandise is warrantied only by the manufacturers and not by Actionhobby.ca, who sell these products as-is and only as advertised by the manufacturer, with no additional claim as to quality or performance.

As retailers, we are not agents for the manufacturers and therefore, are not authorized to make warranty decisions or to attempt work on their behalf.

The customer is instructed to abide by all instructions provided by the manufacturer with the product purchased, and are further instructed to contact the manufacturer directly concerning matters of safety, performance, warranty repair and/or replacement.

Actionhobby.ca will always strive to provide the best possible information, advice and local support for the product they sell - but customers requesting Action Hobby act on their behalf will be billed appropriately for any costs incurred for shipping, parts and/or labour.